A Group of People We All Need

A Group of People We All Need

Have you ever heard the expression “Personal Board of Directors?” Several times in the Bible, Proverbs says we need a “Multitude of Counselors.”  In my forty-plus years of leading organizations, I learned by experience that this is the truth! But unfortunately, in my...
What To Do When You Are Confronted

What To Do When You Are Confronted

WHAT TO DO WHEN YOU ARE CONFRONTED (A Good Follow-Up on Resolving Conflict) Five Rules to Follow:   1. Don’t Get Defensive We tend to defend ourselves.   2. Thank the Person For Coming Directly To You Yes, thank them! They could have complained to others...
How To Handle Criticism

How To Handle Criticism

No one enjoys criticism; however, it can be positive. To benefit from criticism, look at it as constructive feedback. Basic Ground Rules to Handle Criticism:   Don’t immediately reject their words. Thank the person for talking directly to you. Reassure the...