Seven Habits of Excellence
1. Give everything you have to everything you do. 2. Know your business. Become an expert in your field; commit to becoming a lifelong learner. People do not pay much for mediocrity but will spend a lot on excellence! 3. Be enthusiastic. You can...
The Disciplines of Durability
Let’s face it; at times, life can be tough. But when life gets tough, you have to be strong. I have found that most great successes come after a series of setbacks, failures and loss. The problem is that most people give up before success comes. Here are 4...
Six Strategies in Overcoming Adversity
Six Strategies in Overcoming Adversity No one is exempt from dealing with adversity. Life is full of curves, detours, and sometimes crashes. Leaders should expect to go through significant trials in their personal and professional lives. How we handle problems makes...
Resolving Conflict – Part 2
12 STEPS TO RESOLVE CONFLICT 7. SPEAK THE TRUTH RESPECTFULLY Speak truth, but with love (Velvet brick). 8. ATTACK THE PROBLEM, NOT THE PERSON Don’t use “you” statements; use “I” statements. 9. DEAL WITH SPECIFIC AREAS, NOT GENERALIZATIONS Specifics will help the...
Resolving Conflict – Part 1
12 STEPS TO RESOLVE CONFLICT 1. LEARN TO EMBRACE AND RESOLVE CONFLICT Not by flight or fight; be proactive. 2. ADDRESS YOUR ANGER APPROPRIATELY Don’t make it worse by your actions. 3. SEEK UNDERSTANDING, NOT VICTORY Learn to listen. Your goal is not to win. 4. ...
Before You Enter The Shark Tank
Examples of everyday Shark Tanks Board Meetings, Sales or Bank Loan Presentations, Potential Investors, Book Publishers, etc. 1. BE PASSIONATE Passion is contagious. 2. BE PREPARED If you shoot from the hip, you might shoot off your foot. 3. ...
What To Do When You Are Confronted
WHAT TO DO WHEN YOU ARE CONFRONTED (A Good Follow-Up on Resolving Conflict) Five Rules to Follow: 1. Don’t Get Defensive We tend to defend ourselves. 2. Thank the Person For Coming Directly To You Yes, thank them! They could have complained to others...
What Employees Want
A Study by the Public Agenda Foundation Ten Things Employees Want: 1. To Work with People Who Treat Me with Respect Today, employees have more options; not to mention it is wrong to be disrespectful. 2. To Experience Interesting Work A way to make...
How Goals Will Propel Your 2021
As you begin 2021, approach the New Year with better focus and more discipline.In my Quest of the Keys Personal Development System, there is an entire section on...
