Seven Habits of Excellence

Seven Habits of Excellence

  1. Give everything you have to everything you do.   2. Know your business. Become an expert in your field; commit to becoming a lifelong learner. People do not pay much for mediocrity but will spend a lot on excellence!   3. Be enthusiastic. You can...
The Disciplines of Durability

The Disciplines of Durability

Let’s face it; at times, life can be tough. But when life gets tough, you have to be strong. I have found that most great successes come after a series of setbacks, failures and loss. The problem is that most people give up before success comes.   Here are 4...
Six Strategies in Overcoming Adversity

Six Strategies in Overcoming Adversity

Six Strategies in Overcoming Adversity No one is exempt from dealing with adversity. Life is full of curves, detours, and sometimes crashes. Leaders should expect to go through significant trials in their personal and professional lives.  How we handle problems makes...
Resolving Conflict – Part 2

Resolving Conflict – Part 2

12 STEPS TO RESOLVE CONFLICT  7. SPEAK THE TRUTH RESPECTFULLY Speak truth, but with love (Velvet brick). 8.  ATTACK THE PROBLEM, NOT THE PERSON Don’t use “you” statements; use “I” statements. 9. DEAL WITH SPECIFIC AREAS, NOT GENERALIZATIONS Specifics will help the...